Shipping 

At Aurvella Luxe Collective, we’re committed to delivering your order quickly, securely, and with care.

Processing Time

• Orders are typically processed within 1–3 business days.

• Once your order ships, you’ll receive a confirmation email with tracking information.

Shipping Rates

• Standard shipping rates are calculated at checkout based on your location.

• We may offer free shipping promotions, which will be clearly stated on our website when available.

Delivery Time

• Domestic U.S. orders typically arrive within 5–10 business days after processing.

• International orders may take longer depending on destination and customs clearance.

Shipping Responsibility

• Once your package has been handed to the shipping carrier, Aurvella Luxe Collective is not responsible for delays, lost, or damaged items.

• If your package is delayed, lost, or arrives damaged, please contact the shipping carrier directly to file a claim. We’re happy to provide supporting details to assist your claim.

Wrong Address Disclaimer

• Please ensure your shipping address is correct at checkout. We are not responsible for packages sent to an incorrect or incomplete address provided by the customer.

Questions?

If you have any concerns about your order, email us at aurvellaluxecollective@gmail.com and we’ll be happy to assist you.